How to Make Outlook Your Default Courtney Allbee
Making Outlook your default allows you to easily craft emails directly from a Followup file. Here’s how you set it up on Windows.
Click on the “Start” button in the bottom left corner of your desktop.
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio253432795b030bbbbc519120f07e8e2b51.png)
Next, click on the “Settings” icon.
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Then, go to “Apps.”
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio253432963ec4c49cf0c3cd16f498204dd3.png)
From here, click on “Default Apps.”
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Under “Email,” click on the icon that’s currently shown.
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio253433240f83eababd6e125c58d258e335.png)
Once you do that, select “Outlook.”
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio253433323b02f6642ad5ba727066c07db6.png)
After you do that, you’re all set! Now there are two ways to compose an Outlook email in a Followup file. The first way is by clicking on the envelope icon next to a contact’s email under “Job Information.”
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio253433554db9bd4d65a1f3d96fe3e7b627.png)
And the second way is to scroll down to “Company Information,” select a company in the drop-down, click the “+” button next to the contact you need to email, and then click on that contact’s email address.
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio253433627c6d58ec0634499456975f13d8.png)
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio25343367346e772f460edfdb1c5887db79.png)
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio253433767b5b4b888d849a7b001d9809b10.png)
An Outlook email draft will pop up where you can easily send an email that will now be tracked under that file. And that’s it!
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio253433821fb8aaa8008fa7940d693809511.png)
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