Unlock Activity Feature & Skip (N/A) Option Erika
FollowUp has a new Unlock Activity Feature allows you to make changes and complete an activity multiple times.
*Only your set Admins and Owner can adjust these settings.
Start by clicking Company Settings in the drop-down menu, and next you’ll select Project Management Behaviors.
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio3943525197e8e6e17964d41714688bd55image.png)
*One important thing to remember: if you don’t see your activities listed out, try selecting from your Contract Type drop-down menu to reveal your activity list.
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio394358222b993f4dc7d29532fa0424848image.png)
Choose which activities you’d like to unlock by selecting the pencil icon to edit.
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio3943572254f5cc837f4665365662d6290image.png)
At the bottom, you’ll select the box that says, "Unlock activity - can be completed multiple times", and click Save.
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio394354198e554ff2181f914779fe8a6ccimage.png)
Now when you go to a Project File you can see your changes made to your activities.
The green icon = an unlocked activity that can be completed multiple times.
The red icon = locked unless you change it.
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio3943550463cefa4c10e8d17f05cee7769image.png)
You can also skip an activity if it doesn’t apply to this specific project by clicking N/A. Now this activity won’t show up as completed or past due in your dashboard.
![](https://support.followupcrm.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio39435538826b0da59ea4b228bd3698442image.png)
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